A Step-by-Step Guide: How to Change Your Address or Phone Number with the Social Security Office

3 min. readlast update: 07.07.2023


Keeping your contact information up to date with the Social Security Office is crucial to ensure the smooth communication of important updates, benefits, and notifications. If you've recently moved or changed your phone number, it's essential to inform the Social Security Office promptly. In this article, we'll provide you with a step-by-step guide on how to change your address or phone number with the Social Security Office, ensuring that your information is accurate and current.

Step 1: Gather the Required Documents

Before contacting the Social Security Office, gather the necessary documents to support your address or phone number change. These documents typically include proof of identity, such as your Social Security card, driver's license, or passport, as well as documents that verify your new address, such as a utility bill, lease agreement, or bank statement. For a phone number change, you may need to provide additional documentation, such as a phone bill or service provider statement.

Step 2: Choose Your Preferred Method of Notification

The Social Security Office offers multiple methods to update your address or phone number: in person, by mail, or online. Determine the most convenient option for you based on your preferences and availability.

Step 3: In Person Update

If you prefer an in-person visit, locate your nearest Social Security Office using the Social Security Administration's office locator tool on their official website. Once you find the nearest office, gather your documents and visit during business hours. Inform the front desk staff that you need to update your address or phone number, and they will guide you through the process. Be prepared to present your identification and provide the necessary documentation to support the change.

Step 4: Update by Mail

If you prefer to update your information by mail, obtain the appropriate forms from the Social Security Administration's website or by contacting their toll-free number. Fill out the forms accurately and completely, providing all required details and supporting documentation. Double-check that you have included your new address or phone number, sign the forms, and mail them to the address provided by the Social Security Administration. It's recommended to send the documents via certified mail or with a return receipt to ensure their safe delivery.

Step 5: Online Update

For a convenient and efficient option, you can update your address or phone number online through the Social Security Administration's website. Visit their official website and navigate to the "My Social Security" portal. Create an account or log in to your existing account. Once logged in, locate the "Update Profile" or "Update Contact Information" section and follow the prompts to change your address or phone number. Ensure that you enter the information accurately and verify the changes before submitting the update.


Maintaining accurate contact information with the Social Security Office is essential for receiving important updates and benefits. By following this step-by-step guide, you can confidently change your address or phone number with the Social Security Office. Remember to gather the required documents, choose your preferred method of notification, and provide accurate information to ensure a successful update. Keeping your information up to date will help ensure that you continue to receive important communications and access the benefits you are entitled to from the Social Security Administration.

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